SMS TERMS AND CONDITIONS
Effective Date: December 26, 2025
1. INTRODUCTION AND SCOPE
1.1 Purpose and Acceptance
These SMS Terms and Conditions (“Terms”) govern your enrollment, participation, and receipt of text messages from Ad Arbitrage™, LLC (“Company,” “we,” “us,” or “our”) through our SMS messaging program. By providing your mobile phone number and expressly consenting to receive text messages from us, you agree to be bound by these Terms. If you do not agree to these Terms, you should not opt in to receive text messages from us.
1.2 Complete Terms
The complete and current version of these Terms is available at https://adarbitrage.com/sms-terms-and-conditions. We encourage you to review these Terms regularly as they may be updated from time to time.
1.3 Business Identification
These Terms apply to text messages sent by:
Company Name: Ad Arbitrage™, LLC
Mailing Address: 30 N Gould St Ste N, Sheridan, WY 82801
Phone Number: 1-888-996-5513
Email Address: support@adarbitrage.com
1.4 Relationship to Other Agreements
These Terms supplement any other agreements between you and the Company, including our Privacy Policy, Terms of Service, and any other agreement related to your use of our products or services. In the event of a conflict between these Terms and any other agreement, these Terms shall govern with respect to our SMS messaging program.
2. CONSENT REQUIREMENTS AND OPT-IN PROCESS
2.1 Express Written Consent
In accordance with the Telephone Consumer Protection Act (“TCPA”), 47 U.S.C. §227, and Federal Communications Commission (“FCC”) regulations, 47 CFR §64.1200, we require your prior express written consent before sending you marketing text messages. Your consent is not required as a condition to purchase any goods or services from us.
2.2 Opt-In Methods
You may opt in to receive text messages from us through the following methods:
- Website or Mobile App: By checking an unchecked box during checkout, account creation, or on a dedicated sign-up form that clearly discloses these Terms.
- Text Message: By texting the keyword “START” to our designated number.
- Written Form: By completing and signing a written form that clearly discloses these Terms.
2.3 One-to-One Consent Requirement
Effective January 27, 2025, in accordance with FCC regulations, your consent applies only to the specific Company program you have opted into. Your consent to receive text messages from us does not constitute consent to receive text messages from any third parties, affiliates, or other programs operated by us, unless you specifically opt in to those programs separately.
2.4 Consent Documentation
We maintain records of your consent, including:
- The date and time you provided consent
- The method through which consent was obtained
- The specific disclosure language presented to you at the time of consent
- Your mobile phone number
- Any other information you provided at the time of consent
These records are maintained for a minimum of four (4) years from the date consent was provided or the date of the last text message sent to you, whichever is later.
2.5 Confirmation Message
Upon opting in to our SMS messaging program, you will receive a confirmation message that includes:
- Confirmation of your enrollment
- The name of our program
- Message frequency disclosure
- Instructions for opting out
- A link to these Terms
- A statement that message and data rates may apply
3. TYPES OF MESSAGES AND BUSINESS INFORMATION
3.1 Marketing Messages
Marketing messages may include, but are not limited to:
- Promotional offers and discounts
- New product announcements
- Event invitations
- Surveys and feedback requests
- Loyalty program updates
- Seasonal promotions and sales
3.2 Transactional Messages
Transactional messages may include, but are not limited to:
- Order confirmations
- Shipping notifications
- Delivery updates
- Account security alerts
- Appointment reminders
- Customer service follow-ups
- Payment confirmations
3.3 Sending Number Disclosure
We may send text messages from multiple phone numbers or short codes. Each message will clearly identify that it is from Ad Arbitrage™, LLC. You acknowledge that the specific phone number from which you receive messages may change over time.
3.4 Business Contact Information
For questions, concerns, or complaints regarding our SMS messaging program, you may contact us through the following methods:
- Phone: 1-888-996-5513
- Email: support@adarbitrage.com
- Mail: Ad Arbitrage™, LLC, 30 N Gould St Ste N, Sheridan, WY 82801
- Website: https://adarbitrage.com/contact
3.5 Message Content Restrictions
All messages sent through our SMS messaging program comply with applicable laws and regulations, including the CAN-SPAM Act, 15 U.S.C. §7701 et seq. We do not send messages containing:
- False or misleading information
- Deceptive subject lines or content
- Obscene or profane content
- Content that promotes illegal activities
- Content that violates intellectual property rights
4. MESSAGE FREQUENCY AND TIMING RESTRICTIONS
4.1 Frequency Disclosure
You may receive up to eight (8) text messages per month from our SMS messaging program. This frequency may vary based on your interactions with our business, such as placing orders, making appointments, or responding to our messages.
4.2 Messaging Hours
In accordance with the Telephone Consumer Protection Act (TCPA) and the Federal Trade Commission’s Telemarketing Sales Rule, 16 CFR Part 310, we will only send text messages during the following hours:
- Monday through Saturday: 9:00 AM to 9:00 PM local time at your location
- Sunday: After 12:00 PM (noon) to 9:00 PM local time at your location
4.3 Time Zone Compliance
We determine your time zone based on the area code of your mobile phone number or, if available, your provided address information. If you travel to a different time zone, our messaging hours will continue to be based on your home time zone unless you notify us otherwise.
4.4 Holiday Restrictions
We may limit or suspend text message communications on federal holidays.
4.5 Emergency Communications
Notwithstanding the messaging hours stated above, we may send you text messages outside of these hours in the event of:
- Service outages affecting your account
- Security incidents or data breaches that may affect you
- Responses to customer service inquiries you have initiated
- Other emergency situations where immediate communication is necessary
5. OPT-OUT PROCEDURES AND RIGHTS
5.1 Opt-Out Methods
You may opt out of receiving text messages from us at any time through the following methods:
- Text Message: Reply “STOP” to any text message you receive from us
- Phone: Call our customer service at 1-888-996-5513
- Email: Send an opt-out request to support@adarbitrage.com
- Mail: Send a written opt-out request to Ad Arbitrage™, LLC, 30 N Gould St Ste N, Sheridan, WY 82801
- Website: Submit an opt-out request through our website at https://adarbitrage.com/sms-opt-out
5.2 Processing Timeframe
We will process your opt-out request immediately upon receipt. In accordance with TCPA regulations and FCC rules effective April 11, 2025, we will honor opt-out requests made through any reasonable means, not just those made by replying “STOP” to our messages.
5.3 Confirmation of Opt-Out
Upon processing your opt-out request, we will send you a one-time confirmation message confirming that you have been unsubscribed from our SMS messaging program. After this confirmation message, you will not receive any additional text messages from us unless you provide new express written consent.
5.4 Partial Opt-Out Options
If we operate multiple SMS messaging programs, you may choose to opt out of specific programs while remaining enrolled in others. To do so, please contact our customer service at 1-888-996-5513 or support@adarbitrage.com with your specific opt-out preferences.
5.5 Opt-Out Record Retention
We maintain records of all opt-out requests, including:
- The date and time the opt-out request was received
- The method through which the opt-out request was made
- The mobile phone number associated with the opt-out request
- The date and time the opt-out request was processed
These records are maintained for a minimum of four (4) years from the date of the opt-out request.
6. MESSAGE AND DATA CHARGES
6.1 Carrier Rates and Charges
Message and data rates may apply to text messages sent and received in connection with our SMS messaging program. These rates and charges are determined by your mobile carrier and are your sole responsibility. We do not charge you for sending or receiving text messages, but your carrier may charge you for each text message you send to us or receive from us.
6.2 Estimated Monthly Costs
Based on our message frequency of up to eight (8) messages per month, we estimate that the maximum amount you might pay in message charges per month is approximately $5.00. However, this is only an estimate, and actual charges may vary based on your specific mobile carrier plan and rates.
6.3 Supported Carriers
Our SMS messaging program is supported by all major U.S. mobile carriers, including but not limited to:
- Verizon Wireless
- AT&T
- T-Mobile
- US Cellular
- Several smaller regional carriers
However, we cannot guarantee that our SMS messaging program will be compatible with all carriers or mobile devices. If you change your mobile carrier, you may need to re-opt in to our SMS messaging program.
6.4 International Message Charges
Our SMS messaging program is designed for use within the United States. If you receive our text messages while traveling internationally, you may incur additional charges from your mobile carrier for international text messaging. These charges are your sole responsibility.
6.5 Carrier Accountability
We are not responsible for delayed or undelivered messages due to carrier issues, network problems, or device incompatibilities. If you have concerns about message delivery or charges, please contact your mobile carrier directly.
7. PRIVACY AND DATA PROTECTION
7.1 Data Collection and Use
In connection with our SMS messaging program, we collect and use the following information:
- Your mobile phone number
- Your name
- The date and time you provided consent
- Your opt-in and opt-out history
- Your message history with us
- Any other information you provide to us through text messages
We use this information solely for the purpose of sending you text messages in accordance with these Terms and for maintaining records of your consent and opt-out requests as required by law.
7.2 Security Measures
We implement reasonable security measures to protect your information, including:
- Encryption of sensitive data
- Access controls limiting employee access to customer information
- Secure data storage systems
- Regular security assessments and updates
- Employee training on data protection practices
7.3 Data Sharing
We do not sell, rent, or lease your mobile phone number or other personal information collected through our SMS messaging program to any third party. We may share your information with service providers who assist us in operating our SMS messaging program, but these service providers are contractually obligated to use your information only for the purpose of providing services to us and to maintain the confidentiality and security of your information.
7.4 Record Retention
We retain records of your consent, opt-out requests, and text message history for a minimum of four (4) years from the date of consent, opt-out, or the last text message sent or received, whichever is later. This retention period is designed to comply with TCPA record-keeping requirements and applicable telemarketing documentation standards.
7.5 Access to Your Information
You have the right to request access to the personal information we have collected from you in connection with our SMS messaging program. To request access to your information, please contact us at support@adarbitrage.com or 1-888-996-5513.
8. DISPUTE RESOLUTION AND ARBITRATION
8.1 Informal Dispute Resolution
If you have a dispute or claim arising out of or relating to these Terms or our SMS messaging program, you agree to first contact us at support@adarbitrage.com or 1-888-996-5513 to attempt to resolve the dispute informally.
8.2 Binding Arbitration
If we cannot resolve the dispute informally within sixty (60) days, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or our SMS messaging program shall be resolved through binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules.
8.3 Arbitration Procedures
The arbitration shall be conducted by a single arbitrator selected in accordance with the AAA Consumer Arbitration Rules. The arbitration shall take place in Sheridan County, Wyoming, unless you and the Company agree otherwise. The arbitrator shall apply the laws of the State of Wyoming, without regard to its conflict of laws principles.
8.4 Costs of Arbitration
The Company will pay all AAA filing, administration, and arbitrator fees for any arbitration initiated in accordance with this section, unless the arbitrator finds that your claim is frivolous or was brought for an improper purpose. If the arbitrator makes such a finding, you will be responsible for your own arbitration costs and expenses, including your own attorneys’ fees, but in no event will you be required to reimburse the Company for its attorneys’ fees or costs.
8.5 Class Action Waiver
You and the Company agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Unless both you and the Company agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.
8.6 Small Claims Court Option
Notwithstanding the foregoing, either you or the Company may bring an individual action in small claims court in Sheridan County, Wyoming, provided that such action is within the jurisdiction of the small claims court.
8.7 Injunctive Relief
Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court to maintain the status quo pending arbitration. A request for interim measures shall not be deemed a waiver of the obligation to arbitrate.
8.8 Survival
This arbitration provision shall survive the termination of these Terms and your relationship with the Company.
9. LIABILITY LIMITATIONS
9.1 Limitation of Damages
To the maximum extent permitted by applicable law, in no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use our SMS messaging program
- Any conduct or content of any third party in connection with our SMS messaging program
- Any unauthorized access, use, or alteration of your transmissions or content
- Any other matter relating to our SMS messaging program
In no event shall the Company’s total liability to you for all claims arising out of or relating to these Terms or our SMS messaging program exceed the actual damages you incur, not to exceed one hundred dollars ($100.00).
9.2 Service Availability Disclaimers
We do not warrant or guarantee that our SMS messaging program will be available at all times or that it will be error-free. Our SMS messaging program may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. We are not responsible for any delays, delivery failures, or other damage resulting from such problems.
9.3 Force Majeure
We shall not be liable for any failure or delay in performance under these Terms to the extent such failure or delay is caused by factors beyond our reasonable control, including but not limited to:
- Acts of God
- Natural disasters
- Terrorism
- War
- Riots
- Government actions
- Fire
- Power outages
- Internet service provider failures or delays
- Labor disputes or shortages
- Other similar events
9.4 Indemnification
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of our SMS messaging program.
9.5 Disclaimer of Warranties
Our SMS messaging program is provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. The Company does not warrant that our SMS messaging program will function uninterrupted, secure, or available at any particular time or location, or that any errors or defects will be corrected.
10. CHANGES TO TERMS AND CONDITIONS
10.1 Modification Procedures
We reserve the right to modify these Terms at any time in our sole discretion. If we make material changes to these Terms, we will provide notice of such changes through one or more of the following methods:
- Posting the revised Terms on our website at https://adarbitrage.com/sms-terms-and-conditions
- Sending a text message to you with a link to the revised Terms
- Sending an email to the email address associated with your account
- Displaying a notice on our website or mobile application
10.2 Notice Requirements
Any notice of changes to these Terms will:
- Clearly identify that the Terms have been changed
- Provide a summary of the material changes
- Include the effective date of the changes
- Provide instructions for accessing the complete revised Terms
10.3 Continued Use Acceptance
Your continued participation in our SMS messaging program after the effective date of any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must opt out of our SMS messaging program by following the opt-out procedures described in Section 5 of these Terms.
10.4 Prior Versions
We will maintain an archive of prior versions of these Terms for a period of at least four (4) years. You may request access to prior versions of these Terms by contacting us at support@adarbitrage.com.
10.5 Material Changes to Consent
If we make material changes to the way we collect, use, or share your personal information, or to the types or frequency of messages we send, we will obtain new express written consent from you before implementing such changes with respect to your mobile phone number.
11. REGULATORY COMPLIANCE AND LEGAL FRAMEWORK
11.1 Federal Compliance
Our SMS messaging program complies with all applicable federal laws and regulations, including but not limited to:
- The Telephone Consumer Protection Act (TCPA), 47 U.S.C. §227
- Federal Communications Commission (FCC) regulations, 47 CFR §64.1200
- The CAN-SPAM Act, 15 U.S.C. §7701 et seq.
- The Federal Trade Commission’s Telemarketing Sales Rule, 16 CFR Part 310
11.2 State Law Compliance
Our SMS messaging program complies with all applicable state laws and regulations governing telemarketing and text messaging, including any applicable registration and timing restrictions for text messages.
11.3 Registration Exemption
We believe we qualify for the customer or established-business-relationship exemption from telemarketer registration requirements under applicable state law, as our text messages are sent primarily to existing customers with whom we have an established business relationship.
11.4 Enforcement and Penalties
We acknowledge that violations of the TCPA and related regulations may result in significant penalties, including statutory damages of $500 to $1,500 per violation. We are committed to maintaining strict compliance with all applicable laws and regulations to avoid such penalties.
11.5 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without giving effect to any principles of conflicts of law. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Sheridan County, Wyoming, subject to the arbitration provisions in Section 8 of these Terms.
11.6 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the provision shall be severed from these Terms without affecting the validity and enforceability of any remaining provisions.
11.7 Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and the Company regarding our SMS messaging program and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter of these Terms.
Last Updated: December 26, 2025
Ad Arbitrage™, LLC
30 N Gould St Ste N
Sheridan, WY 82801
Phone: 1-888-996-5513
Email: support@adarbitrage.com
Website: https://adarbitrage.com