Ad Arbitrage™
ACTION-BASED REFUND GUARANTEE TERMS OF SERVICE
I. PARTY IDENTIFICATION AND BASIC TERMS
A. Business Entity Information
This Action-Based Refund Guarantee Terms of Service (“Agreement”) is entered into by and between Ad Arbitrage™, LLC, a Wyoming limited liability company with its principal place of business at 30 N Gould St Ste N, Sheridan, WY 82801 (“Company,” “we,” “us,” or “our”) and the individual or entity purchasing access to the Ad Arbitrage™ mentorship program (“Customer,” “you,” or “your”).
B. Service Description
Ad Arbitrage™ is a comprehensive mentorship program designed to provide education, training, resources, and coaching related to affiliate marketing strategies and business development. The program includes, but is not limited to, live coaching calls, access to proprietary systems and methodologies, support from our professional team, and various educational materials (collectively, the “Services”).
C. Governing Law Declaration
This Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming, without giving effect to any choice of law or conflict of law provisions. This Agreement is subject to the provisions of the Wyoming Consumer Protection Act (Wyo. Stat. § 40-12-101 et seq.) and other applicable federal and state laws.
II. FTC COOLING-OFF PERIOD COMPLIANCE
A. Three-Day Cooling-Off Rights Notice
NOTICE OF RIGHT TO CANCEL: In compliance with the Federal Trade Commission’s Cooling-Off Rule (16 CFR Part 429), you have the right to cancel this transaction without penalty or obligation within THREE (3) BUSINESS DAYS from the date of purchase. If you cancel, any payments made by you will be returned within TEN (10) BUSINESS DAYS following receipt by the Company of your cancellation notice.
B. Cancellation Procedures
To cancel this transaction within the three-day cooling-off period, you must notify the Company in writing by sending an email to support@adarbitrage.com with the subject line “CANCELLATION REQUEST” or by mailing a signed and dated copy of a cancellation notice to: Ad Arbitrage™, LLC, 30 N Gould St Ste N, Sheridan, WY 82801. Your cancellation notice must clearly indicate your intent to cancel the transaction and include your name, email address, and order information. The notice must be sent or postmarked no later than midnight of the third business day following the date of purchase.
C. Mandatory Refund Timeline
Upon receiving a valid cancellation notice within the three-day cooling-off period, the Company will process your refund within ten (10) business days. The refund will be issued to the original payment method used for the purchase. No questions will be asked, and no action or participation requirements will be imposed for refunds requested within this three-day cooling-off period.
III. ACTION-BASED REFUND GUARANTEE POLICY
A. Guarantee Overview and Timeframe
Beyond the three-day cooling-off period, the Company offers a 90-Day Action-Based Refund Guarantee (“Guarantee”) for Customers who fully participate in the program but do not achieve satisfactory results. This Guarantee is valid for ninety (90) calendar days from the date the Customer is provided access to the program, regardless of when the Customer first actually accesses the program.
The Company is confident that our proprietary systems, seasoned experience, and exclusive resources will radically transform your affiliate business. If you are committed to following our step-by-step proven system, show up every day, and are willing to push the boundaries of what you believe is possible, we guarantee you will make at least $5,000 in revenue in 90 days. Otherwise, we’ll refund your entire purchase AND give you FULL access to all of our coaches and resources until you do!
B. Four Required Criteria for Refund Eligibility
To qualify for a refund under this Guarantee, you must demonstrate full commitment to the program by meeting ALL of the following four (4) criteria within the 90-day guarantee period:
1. Active and Engaged Participation in At Least 10 Live Zoom Calls
PURPOSEFUL ENGAGEMENT BEYOND ATTENDANCE
At Ad Arbitrage, we believe that active engagement is key to harnessing the full potential of our affiliate marketing mentorship. To meet this criterion, you must:
- Attend a minimum of 10 live Zoom calls within the 90-day period;
- Demonstrate active participation through asking questions and engaging with coaches;
- Maintain clear audio and video communication during calls;
- Be visibly present on camera during calls to facilitate effective coaching;
- Implement suggestions provided during these calls; and
- Demonstrate a pattern of consistent attendance and engagement.
Mere attendance without active participation is insufficient to satisfy this criterion. The Company reserves the right to determine, in its sole discretion, whether your participation meets the standard of active and engaged participation.
2. Effective Utilization of Our Professional Ad Arbitrage Concierge
LEVERAGING EXPERT ASSISTANCE FOR EFFICIENT MARKETING DEVELOPMENT
To satisfy this criterion, you must demonstrate substantial and meaningful utilization of our Ad Arbitrage Concierge team for building out your marketing materials. Specifically, you must:
- Provide evidence of ongoing correspondence with the Ad Arbitrage Concierge team;
- Demonstrate collaborative engagement through emails, messages, or other documented communications;
- Show implementation of suggestions and guidance provided by the Ad Arbitrage Concierge;
- Utilize the Ad Arbitrage Concierge for developing marketing materials in accordance with program guidelines; and
- Maintain professional and constructive communication with the Ad Arbitrage Concierge team.
The Company will verify your compliance with this criterion through internal records maintained by the Ad Arbitrage Concierge team and your submitted documentation.
3. Diligent Sharing and Updating of Profit & Loss (P&L) Spreadsheet
REGULAR UPDATING AND MILESTONE NOTIFICATIONS
To satisfy this criterion, you must maintain comprehensive financial records and share them with our support team. Specifically, you must:
- Update your P&L Spreadsheet daily to reflect the current financial status of your marketing efforts;
- Notify our support team at support@adarbitrage.com when you reach each of the following ad spend milestones: $2,000, $4,000, $6,000, $8,000, and $10,000;
- Implement suggestions provided by our coaches at each milestone;
- Obtain verification from our coaching team via email that necessary changes have been implemented; and
- Complete any revisions advised by our coaches before proceeding to the next phase.
Failure to maintain accurate and current P&L records, notify our team at the specified milestones, or implement coach suggestions will result in disqualification from the Guarantee.
4. Achieving the Required Minimum Ad Spend ($5,000 or $10,000) on Specified Traffic Sources
COMMITMENT TO RIGOROUS TESTING AND OPTIMIZATION
To satisfy this criterion, you must demonstrate a substantial financial investment in testing and optimizing your marketing campaigns. Specifically, you must:
- Spend a minimum of $10,000 USD (or $5,000 USD for 3-month term mentees) on advertisements using only the specific traffic sources taught within our program;
- Notify our support team at support@adarbitrage.com when you reach each of the following ad spend milestones: $2,000, $4,000, $6,000, $8,000, and $10,000 (as applicable to your required minimum spend);
- Obtain approval from our coaching team before proceeding past each milestone;
- Implement suggestions for improvement provided by our team at each milestone; and
- Provide verifiable documentation of your ad spend through platform reports, receipts, or other acceptable evidence.
The ad spend must be allocated according to program guidelines and on approved traffic sources only. Ad spend on non-approved platforms or methods will not count toward the minimum requirement.
C. Documentation and Verification Requirements
To request a refund under the Guarantee, you must submit comprehensive documentation demonstrating your compliance with all four criteria. This documentation must include:
- Zoom Call Participation: Records of your attendance and participation in at least 10 live Zoom calls, including dates, questions asked, and engagement demonstrated.
- Ad Arbitrage Concierge Utilization: Copies of correspondence with the Ad Arbitrage Concierge team, including emails, messages, and documentation of implemented suggestions.
- P&L Spreadsheet: Complete and up-to-date P&L spreadsheet with daily updates, milestone notification emails, and coach verification emails confirming implementation of suggestions.
- Ad Spend Verification: Platform reports, receipts, or other verifiable evidence of your required minimum ad spend ($10,000 or $5,000 depending on term) on approved traffic sources, along with milestone notification emails and coach approval emails.
The Company reserves the right to verify your compliance through internal systems, including but not limited to Zoom attendance records, Ad Arbitrage Concierge team reports, support ticket history, and coaching team verification. Third-party verification through your VA team and program tracking systems may also be utilized to confirm your compliance.
D. Refund Processing Procedures
If you believe you have met all four criteria and wish to request a refund under the Guarantee, you must:
- Submit a written refund request to support@adarbitrage.com with the subject line “ACTION-BASED REFUND REQUEST” before the expiration of your 90-day guarantee period.
- Include all required documentation demonstrating your compliance with each of the four criteria.
- Provide a detailed explanation of why you believe you qualify for a refund despite meeting all participation requirements.
Upon receipt of your refund request, the Company will:
- Review your submission and verify your compliance with all four criteria within fifteen (15) business days.
- Notify you of the determination regarding your refund request via email.
- If approved, process your refund to the original payment method within ten (10) business days of approval.
- If denied, provide an explanation of which criteria were not satisfied or which disqualifying conditions apply.
Refund requests submitted after the 90-day guarantee period has expired will not be considered, regardless of when the criteria were completed.
IV. REFUND DISQUALIFIERS AND VOIDING CONDITIONS
A. Success-Based Voiding Provision
The Guarantee is automatically void if you achieve measurable success as defined in the program materials, specifically if you generate at least $5,000 in revenue within the 90-day guarantee period. This success-based voiding provision applies even if you have otherwise met all four criteria for refund eligibility.
By accepting this Agreement, you acknowledge that the purpose of the program is to help you achieve financial success, and that achieving such success constitutes fulfillment of the Company’s obligations under this Agreement.
B. Program Violations and Misconduct
A Customer may be ineligible for a refund if any of the following occur:
Chargeback or Payment Dispute
- Filing a chargeback, ACH reversal, or PayPal/Stripe dispute before contacting support to request a refund.
- If you withdraw the dispute, we may review the refund request at our discretion.
Sharing, Reselling, or Distributing Content
- Sharing login credentials (username/password) with anyone outside the purchaser’s household/team as allowed.
- Uploading, reposting, or distributing any course materials, templates, recordings, downloads, PDFs, or proprietary resources.
- Reselling access, participating in “group buys,” or offering others access for free or paid.
Unauthorized Copying, Recording, or Scraping
- Recording screens, downloading videos via unauthorized tools, ripping content, or scraping member areas.
- Circumventing paywalls, access controls, or technical restrictions.
Harassment, Threats, or Abusive Conduct
- Harassing, doxxing, threatening, or using hateful/abusive language toward staff, contractors, other customers, or community members.
- Repeatedly disruptive behavior in communities/calls (spam, trolling, intentional derailment).
Fraud or Misrepresentation
- Using a stolen payment method or false identity.
- Lying about purchase details, account ownership, or usage to obtain a refund.
- Creating multiple accounts to exploit trials/discounts/refunds.
Violation of Community or Coaching Rules
- Posting prohibited content, spamming links/solicitations, or recruiting customers into outside offers/groups in our communities.
- Encouraging others to violate policies (piracy, chargebacks, bypassing access).
Circumventing or Attempting to Circumvent Access Restrictions
- Attempting to access areas not included in their purchase tier.
- Trying to reverse engineer, hack, probe, or disrupt site systems.
Using the Program for Competitive Intelligence
- Purchasing primarily to copy, clone, reverse engineer, or build a competing product/training.
- Soliciting internal methods/resources for competitive purposes.
Material Breach of the Terms of Service
- Any other material violation of our Terms (as determined in good faith), especially where it results in harm, theft of intellectual property, or disruption of services.
The Company reserves the right to deny refund requests where any of these violations are present, regardless of whether the Customer has otherwise met the four criteria for refund eligibility.
C. Final Determination Authority
The Company’s determination regarding refund eligibility is final and binding with no appeal process. The Company reserves the right to make all determinations regarding:
- Whether a Customer has met each of the four criteria for refund eligibility;
- Whether any disqualifying conditions apply;
- Whether documentation provided is sufficient and authentic;
- Whether a Customer’s participation meets the standards of active and engaged participation; and
- Whether extenuating circumstances warrant special consideration.
In cases of documented extenuating circumstances beyond a Customer’s control (such as serious medical emergencies, natural disasters, or other force majeure events), the Company may, at its sole discretion, review refund requests on a case-by-case basis and potentially extend deadlines or modify criteria. Such accommodations are not guaranteed and will be determined based on the specific circumstances and documentation provided.
V. WARRANTIES, DISCLAIMERS, AND LIMITATIONS
A. Service Performance Disclaimers
The Company will make reasonable efforts to provide the Services as described. However, the Company does not warrant that:
- The Services will meet your specific requirements or expectations;
- The Services will be uninterrupted, timely, secure, or error-free;
- The results obtained from using the Services will be accurate or reliable;
- The quality of any products, services, information, or other material purchased or obtained through the Services will meet your expectations; or
- Any errors in the content or technology will be corrected.
The Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to warranties of title, non-infringement, or implied warranties of merchantability or fitness for a particular purpose.
B. Success Outcome Disclaimers
By acknowledging this Action-Based Refund Guarantee, the Customer understands that Company does not guarantee success and that any refund is contingent upon Customer’s actual participation in the program as described above. The Company does not guarantee that you will achieve any particular level of income, revenue, or business success through use of the Services.
Results from using the Services will vary depending on numerous factors, including but not limited to:
- Your level of effort, commitment, and engagement;
- Your prior experience and knowledge;
- Your financial resources and ability to invest in advertising;
- Market conditions and competition;
- Your implementation of the strategies and techniques taught; and
- Various external factors beyond the Company’s control.
Any testimonials, earnings claims, or success stories shared by the Company represent exceptional results and should not be considered as typical or guaranteed outcomes.
C. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall the Company, its officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Services;
- Any conduct or content of any third party on the Services;
- Any content obtained from the Services; or
- Unauthorized access, use, or alteration of your transmissions or content.
In no event shall the Company’s total liability to you for all claims, damages, losses, and causes of action exceed the amount paid by you to the Company for the Services during the twelve (12) month period preceding the event giving rise to such liability.
VI. MANDATORY DISCLOSURES AND ACKNOWLEDGMENTS
A. Required FTC Disclosures
In compliance with Federal Trade Commission regulations, the Company makes the following disclosures:
- Earnings Disclaimer: The Company does not guarantee that you will earn any specific amount of money or achieve any particular results through participation in the program. Any earnings or income statements, or earnings or income examples, are only estimates of what you could earn. There is no assurance you will do as well. Your results will vary and depend on many factors, including but not limited to your background, experience, and work ethic.
- Testimonial Disclosure: Testimonials presented by the Company are from actual participants, but their experiences are not necessarily typical of what you will achieve. These testimonials are not intended to represent or guarantee that anyone will achieve the same or similar results.
- Material Connection Disclosure: Some testimonials may be from individuals who have a material connection to the Company, such as being an affiliate, employee, or having another business relationship. Such relationships are disclosed when testimonials are presented.
B. Consumer Protection Compliance Statements
In compliance with the Wyoming Consumer Protection Act and other applicable consumer protection laws, the Company provides the following statements:
- This Agreement and the Action-Based Refund Guarantee do not waive any consumer rights provided under applicable law.
- Any limitations on remedies or damages contained in this Agreement are subject to applicable consumer protection laws and may be unenforceable to the extent they conflict with your rights under those laws.
- You may have additional rights under applicable state law that are not affected by this Agreement.
C. Customer Acknowledgment Requirements
By purchasing access to the Ad Arbitrage™ mentorship program and accepting this Agreement, you acknowledge and agree that:
- You have read, understand, and agree to be bound by all terms and conditions contained in this Agreement.
- You understand that the Action-Based Refund Guarantee requires your active participation and completion of all four criteria within the 90-day guarantee period.
- You acknowledge that success in the program requires your commitment, effort, and implementation of the strategies taught.
- You understand that the Company’s determination regarding refund eligibility is final and binding.
- You have been provided with clear and conspicuous notice of the refund terms and conditions before making your purchase.
- The Company requires multiple signature/initial requirements acknowledging understanding of these terms in the mentee agreement you sign upon enrollment. These acknowledgments serve as evidence of your informed consent to these terms.
VII. GOVERNING LAW AND DISPUTE RESOLUTION
A. Governing Law Applicability
This Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming, without giving effect to any choice of law or conflict of law provisions.
B. Venue and Jurisdiction
Any legal action or proceeding relating to this Agreement shall be instituted exclusively in the federal or state courts located in Sheridan County, Wyoming. The parties consent to the personal jurisdiction of and venue in such courts and waive any objection to such jurisdiction or venue.
C. Pre-Suit Notice Requirements
Where required by applicable consumer protection law, before filing a claim you must provide the Company with written notice within the timeframe required by that law before filing the claim. This notice must be sent to:
Ad Arbitrage™, LLC
30 N Gould St Ste N
Sheridan, WY 82801
The notice must identify the specific complaint and the amount of economic damages, damages for mental anguish, and expenses, including attorneys’ fees, if any, reasonably incurred in asserting the claim. This notice requirement is intended to provide the Company with an opportunity to resolve the claim without litigation.
By accepting this Agreement, you acknowledge that you have read, understand, and agree to all of the terms and conditions contained herein. This Agreement constitutes the entire agreement between you and the Company regarding the Action-Based Refund Guarantee and supersedes all prior agreements and understandings, whether written or oral, relating to the subject matter of this Agreement.